REAL REVIEWS FROM
Josh and his team were a big help in our efforts to recover from a problem that developed as the result of a broken water supply line in the basement of our home. After the water and mold mitigation efforts were completed the contractors we initially contacted bailed on us. Leaving us to start that search over. The repair estimate from the insurance company came in much lower than that from Josh but by agreeing to put in some sweat equity on our part we negotiated a more affordable end cost. They completed the drywall portion and did a fine job blending in the new drywall with the old despite an issue caused by the thickness difference in the old versus new drywall.
This will be the first time needing mold and water clean up, but when we called to book an estimate, they were quick to respond and set up an appointment. When the contractor, Josh, stopped by, he gave us an honest assessment and estimate and put all of our worries at ease. We Had Josh and his team start the next day to clean up the water damage and mold that was in the basement. He was kind, knowledgeable and professional. Also, we are looking forward to the using RoxStar for the rebuild process as well. If we ever need other services (hopefully not water or mold clean up) from RoxStar Restoration in the future, we won’t hesitate to call.
RoxStar Restoration helped me with my flooded basement. They came out on time and walked me through the process with my insurance. Josh was very professional and patient with me during this whole process. Also, his crew was very nice and on time all well. They got everything dried out in 5 days and all the damaged drywall removed from my house. I would highly recommend RoxStar Restoration to anybody wanted honest work! You could say that they are RockStar!!!
We had called the Fort Collins BBB to ask for referrals. Josh was the first to call back at RoxStar Restoration, and was out the next day. He was attentive to all aspects of the water damage. He was timely in his scheduling, let us know when he would arrive and when he left. We really liked working with him and have now contracted him to coordinate our rebuild from the damage.
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